Returns & Refunds
We want you to be happy with your purchase. If you are not completely satisfied, you may return your item in accordance with the policy below.
Your right to cancel
Under the UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your item, for any reason.
To exercise your right to cancel, please contact us at [email protected] within 14 days of delivery.
Returning an item
- Items must be returned unused, in their original condition and packaging.
- You are responsible for return postage unless the item is faulty or incorrect.
Refunds
Once we receive and inspect your return, we will issue a refund to your original payment method within 14 days.
Faulty or incorrect items
If your item is faulty or you received the wrong product, please contact us and we will arrange a replacement or refund, including return postage.
Contact
For all returns enquiries, please email [email protected] and include your order reference.